Data Governance & Privacy Framework
As a technical hub for data integration, Bengal Bridge operates on a foundation of transparency. This policy outlines how we protect and manage personal information within our analytics environment.
The nature of
data we process
Identity & Engagement Data
When you engage with our BI services or request a consultation, we collect identifiers such as your name, corporate email address, and job title. This information allows us to tailor our integration strategies to your specific organizational needs.
- Professional contact details for technical communication.
- Log data including IP addresses for security auditing.
Integration & Technical Metadata
For users of our data integration platform, we may process system metadata required to bridge enterprise silos. This includes API connection logs, volume metrics, and error reports designed to optimize your BI performance.
Operational Objectives
We use your data strictly to facilitate enterprise-grade analytics transformation and ensure the stability of the Bengal Bridge architecture.
System Delivery
Enabling the flow of data across enterprise connectors and ensuring that your BI dashboards receive timely updates.
Security Integrity
Monitoring for anomalous activity to prevent unauthorized access to the data integration pipelines.
Service Optimization
Anonymized behavioral analytics help us refine our UI and improve the performance of our data translation layers.
Your Data, Your Sovereignty
Right of Access
You may request a copy of the personal data processed by Bengal Bridge at any time. We aim to fulfill these requests within 30 days.
Rectification & Deletion
If your information is inaccurate or you wish to terminate your association with our hub, we will promptly update or purge your identifiable records.
Opt-Out for Analytics
Users can restrict the use of non-essential tracking by adjusting their preferences through our platform settings or by contacting our team.
Retention and Third-Party Disclosures
We do not sell personal data. Information is only shared with trusted sub-processors necessary for infrastructure hosting or security services. We retain your data only for as long as your account is active or as needed to provide you with the integration services you have requested.
Legal Obligations
We may disclose data if required by Thai law or in response to valid requests by public authorities in Bangkok Center 77.
Security Transfer
Data transfers across borders are protected by standard contractual clauses to ensure a consistent level of protection.
Questions regarding our handling of your BI metrics? Reach out to our Data Privacy Officer at info@bengalbridge.digital.
Dedicated Privacy Support
Our team is available during business hours to assist with any GDPR, PDPA, or general privacy inquiries.
Location
Bangkok Center 77
Technical Support
+66 2 987 6543
Email Desk
info@bengalbridge.digital